Jewellery Care & Materials

Jewellery Care & Material Information

Our jewellery is primarily made from 925 Sterling Silver, 18K & 14K Gold-Finished Sterling Silver, Stainless Steel, and Platinum-Finished Copper (Aura Cuff, Luxe 5mm Tennis Necklace & Bracelet).

Oxidisation

Oxidisation can occur with any jewellery, especially when exposed to moisture and chemicals. Some skin oils can cause jewellery to oxidise more quickly—this is not a fault with the item.

Jewellery oxidises due to various factors, including:

Residue from skin oils
Moisture in the air
Heat exposure
Sulfur-containing gases in the environment

Sterling Silver jewellery may darken over time, but this can be easily removed with a sterling silver polishing cloth.

To reduce the likelihood of oxidisation, limit exposure to chemicals such as perfumes and fake tan, as they can accelerate the process. Oxidisation due to improper care is not considered a fault.

Care Instructions for Non-Sterling Silver/Stainless Steel Jewellery

Jewellery made from Copper or Brass requires proper care and will tarnish over time if instructions are not followed. Long-term wear may also cause slight colour changes—this is a natural characteristic, not a fault.

To prevent tarnishing and discolouration, follow these care instructions:

Keep jewellery dry – avoid showering, swimming (chlorinated water), or sunbeds.
Avoid chemical exposure – do not let jewellery come into contact with moisturiser, fake tan, sweat, or perfume.
Store properly – place items in Luxe Emporium jewellery boxes when not in use.

Jewellery that has tarnished due to improper care is not considered faulty.

If you have any questions about our materials, please contact customercare@luxeemporiumx.com before purchasing, and we will be happy to assist.

Gold-Finished Jewellery Care Instructions

Gold-finished jewellery will naturally fade over time, but to preserve the plating for as long as possible, we recommend the following:

Gold-finished jewellery is safe in water, but avoid swimming (chlorinated water can cause chemical reactions).
Avoid exposure to cleaning products, hand sanitiser, moisturiser, fake tan, sweat, and perfume.
Store items in Luxe Emporium jewellery boxes when not in use.

If care instructions are not followed, the plating may fade faster than usual.

Cubic Zirconia Care Instructions

Cubic Zirconia stones can become cloudy when exposed to:

Extreme heat
Moisturiser, hand creams, or soap
Other chemicals

Although our rings are water-safe, we recommend keeping your stone away from all chemicals. Residue buildup from makeup and similar products may also cause cloudiness.

To clean and restore your Cubic Zirconia, follow our guide:
Cubic Zirconia Cleaning Guide

Adjustable Ring Care Instructions

Adjustable rings should only be slightly adjusted. Overbending may cause the metal to bend or snap—this is considered accidental damage and will not be covered under our replacement and repairs policy.

Metal Sensitivities & Allergies

If you have sensitive skin, we do not recommend wearing any type of metal jewellery. Customers prone to metal allergies should avoid purchasing fashion jewellery, as we cannot take responsibility for any allergic reactions.

It is the customer's responsibility to take precautions regarding known allergies.

For assistance, contact our support team at customercare@luxeemporiumx.com and we will be happy to help.