At Luxe Emporium, we aim to provide a seamless shopping experience with fast and reliable delivery. Please read our shipping details carefully before placing your order.
All orders are processed within 1–2 working days (excluding weekends and bank holidays).
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
During peak periods, such as Black Friday and December, please allow for slightly extended processing times.
We offer FREE Standard Delivery on all UK orders.
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Standard Delivery | 2-4 working days | FREE |
| Next Working Day Delivery | Next working day (order by 4pm, Mon–Fri) | £5.00 |
Next Day Delivery:
Orders placed before 4pm Monday–Friday will arrive the next working day.
Orders placed after 4pm or on weekends/bank holidays will be processed the following working day.
FREE shipping on all US orders over £150.
Delivery takes up to 10 working days.
All duties and taxes are included at checkout.
We ship worldwide.
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Standard International Delivery | 5–10 working days | £12 |
| FREE International Delivery (orders over £150) | 5–10 working days | FREE |
FREE international shipping is automatically applied at checkout for orders over £150.
Customs duties and taxes may apply depending on your country’s regulations (excluding the US, where these are fully covered by Luxe Emporium).
Personalised items require 28 days for production.
Your full order will be shipped together once the personalised item is ready.
If you’d like your other items sent sooner, please place two separate orders, or a postage fee will apply for split shipping.
You will receive a tracking link via email once your order has been shipped.
Please allow 48 hours for tracking updates to appear.
If you haven’t received your order within 7 days of receiving your shipping confirmation, please contact us with your name and order number.
Order Changes: Once an order is placed, we cannot amend or cancel it. If you no longer require your order, you will need to return it once it has been delivered.
Address Accuracy:
Please ensure your address details are correct before completing your purchase, including your house number and postcode.
If an order is returned due to an incorrect address, a £4.99 reshipping fee will apply.
If you do not wish to have the order resent, a £4.99 handling fee will be deducted from your refund.
Lost or Delivered Orders:
We are unable to cover orders that have been marked as delivered by Royal Mail’s GPS and image-proof system.
To avoid issues, we recommend having your order delivered to a secure address.
Pre-order items are subject to production times.
Please be mindful of this when ordering, as your entire order will be shipped once the pre-order item is ready.
For any questions about your order, please email our team at:
customercare@luxeemporiumx.com
Designed in the UK
Every piece in our collection is meticulously designed in the UK.
Made to Last
We use only the finest materials in crafting our products.
Luxury Packaging
Every Luxe Emporium piece comes in our luxury branded velvet interior draw box.